FAQS

What Would You Like to Know?

HOW DO I ORDER?

Please contact us by email (zoannafabricsltd@hotmail.com) or by phone (07890732850/07796753514). Please quote product codes where possible as this makes it easier to identify the products you are enquiring about.

WHAT IS THE MINIMUM ORDER?

This depends on the product you wish to purchase. Call us for further details.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa payments, cash or direct to our bank account.

ARE THE PRODUCTS SHOWN ON THE WEBSITE YOUR FULL RANGE?

No, unfortunately we cannot showcase our entire range. Give us a call for more information on other items.

CAN I HAVE SAMPLES?

Yes, please contact us with the list of samples you would like and the product codes.

DO YOU CHARGE FOR SAMPLES?

Samples are £1 each.
These are sent 2nd working class via Royal Mail - please allow 5 working days for them to arrive.

ARE THE COLOURS ON YOUR SITE EXACT?

Unfortunately, it is not always possible to get the exact same colours. However we do try our very best to get them as close as possible. Different computers/tablets/phones will sometimes show colours differently. If you require an item to be an exact match we advise you to obtain a sample.

WILL THE FABRIC I BUY MATCH THE SAMPLES EXACTLY?

Most of the time yes, but colours do vary slightly shipment to shipment. Some fabrics are limited stock.

DO I HAVE TO PURCHASE BY THE ROLL/METRE?

Some fabrics can only be purchased by the roll. If you require a smaller amount we do our best to accommodate customers. Contact us for further information.

ARE YOUR WASHING AND DRYING GUIDELINES GUARANTEED?

The washing and drying guidelines are not guaranteed.

WHO CAN VISIT YOUR WAREHOUSE?

We mainly sell to wholesale customers but we always welcome all members of the public. Please contact us before visiting.

Contact

07890732850 / 07796753514

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Unit 39

Queens Court Trading Estate

Greets Green Road

West Bromwich

West Midlands

B70 9EG

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